Rest Homes & Aged Care

Residential Care Solutions

Northwest Pharmacy offers comprehensive pharmacy services to residential care facilities. We cater for all levels of care, from independent residents living in villas to residents in higher levels of care.

We develop close working relationships with our residential care clients, getting to know the specific requirements of each facility and its residents.

We use technology to make managing each residential care facility’s needs easy. Northwest Pharmacy’s medication management systems let care providers interact easily with health professionals, and we use robotics and online charting systems to improve safety with medicines.

We employ 60+ team members across the board that include, Clinical Pharmacists, Pharmacists, Pharmacy Technician and nurses.

Services

Medication Services

  • Prescription medication supply
  • Medico packaging & regular dispensing
  • On-site pharmacist visits for controlled drug delivery and services
  • Hospital-level imprest (on-site) medication supply, delivery, and maintenance
  • Clozapine supply and delivery
  • Food supplement supply and delivery
  • Speciality one-off medicines
  • Full range of pharmacy dispensing services
  • Medication and lifestyle advice
  • Accurate unit dose medication packaging
  • Electronic charting and administration
  • Daily and urgent medication delivery
  • After-hours medication and advice

Pharmacy Services

  • Coordinated professional service visits
  • Pharmacist liaison
  • Medication reviews
  • Medication interaction support
  • Integrated medical professional support between doctor, nurse, caregiver, and patient
  • Medication training and support for facility staff
  • Audit review support
  • Weekly pharmacist site visit
  • Medication management services
  • Medication usage reporting
  • Staff education
  • Advice and support before and after audit
  • Advice on developing medication policies
  • Supply consumables for administrating medication

Support Services

  • 24/7 emergency phone support
  • 24/7 emergency medication
  • Medicine updates – PHARMAC supply and changes
  • Pharmacy software support and coordination
  • Consumables supply including controlled drug books (CD books), mortars and pestles, measures, and general supplies.